FGS Terms & Conditions – GYMNASTICS

By accepting a place you are agreeing to adhere to these terms.

We expect all members to follow these codes of conduct in full. Failure to follow the codes of conduct may result in being asked to leave classes.

Bookings and Payments

Initial bookings and tasters for classes must be booked using our online booking system. Once the taster session has been completed you have a period of one week to book on to you chosen class and action fee payments. No classes can be attended without booking online and payment of all fees being made. You risk losing your child’s place in a class if you do not make full payment for courses prior to a new term. Late payment fees will run the risk of your child’s place not being secure. Payments will be requested in advance and need to be paid by the end date set.

Future Gym Sports gymnastics classes runs all through the year, only closing for 2 weeks for Christmas break.

Cancellations

Signing up for classes is a rolling commitment.

The fees are non-refundable unless there are special circumstances in which case the refund is at our discretion.

If you wish to cancel your course at any time, refunds will not be given.

Cancellation must be given by email to our administration team.

In exceptional circumstances it may be necessary for us to cancel a class. If this happens, you will be notified with as much notice as possible by email and on our social network.

If the cancellation is outside of our control – for example due to an incident at a venue or extreme weather conditions a refund will not be made, an additional session will be set up so no gymnasts miss out.

Charges

We appreciate that some children do not always wish to take part on the day or may wish to attend other events but we are unable to refund for any children who do not take part, this is due to the fact that we have reserved the space for your child and the staff and venue have already been arranged. Please note that it is quite normal for children to be shy when they first attend and their confidence will grow in the weeks to come. The coaching team are experienced in dealing with this and will be happy to work with your gymnast to improve their confidence. Once a term has been paid for, you are not entitled to a refund if your child does not wish to attend.

Guardians

In independent classes (where the adult is not required to participate in class) adults are asked to wait outside or to drop gymnasts and leave the venue.

All children in our toddler programmes must have 1 parent/guardian on site with them at all times. Gymnastics coaching is much more effective when the environment is not distracting.

Arriving at classes and leaving

Gymnasts must be escorted to the hall where the class is taking place. They cannot be dropped in the car park or other areas of the venue. Likewise at the end of the class please collect your gymnast from the hall door. Gymnasts without guardians will not be allowed to leave unattended unless prior consent has been given by the guardian. This consent will only be accepted for gymnasts aged 12 and over. Gymnasts are required to arrive in good time to start the class promptly.

Disruptive and Inappropriate Behaviour

Children and adults in attendance at classes are asked to be civil and courteous to other members and other venue users at all times. Should a child or adult become abusive, violent or disruptive, it is at the discretion of the lead coach to issue a time out in accordance with our discipline guidelines.

Illness

A refund or credit for lessons missed due to illness will only be considered at the manager’s discretion.

Holidays

Holidays taken within course dates will not decrease the price of the course. Full payment for the course must still be made and no refunds will be given for weeks missed due to holidays.

Disabilities

On booking, please give full details of any child with any disabilities. It is the parent/guardian’s responsibility to notify us of such disabilities to ensure safe and effective teaching methods and standards are maintained. Some disabilities will need additional checks from our insurers and we may require you to provide letters from medical professionals on this before classes can be attended.

Medical conditions

Guardians must update the administration office via email with details of new or changing medical conditions.

Toilet Visits

To keep toilet visits to a minimum, please ensure they go to the toilet immediately prior to the commencement of any class so there will be as little disruption during class times.

Physical Contact

Parents should be aware that due to the nature of gymnastics it is necessary for the coaches to have physical contact – known as “Handling” or “supporting” the gymnasts.

Food and Drink during Class

No food can be taken into the class, drinks bottles can be placed within the designated area in the hall and must be taken at the end of the session, as any remaining at the end of the day will be disposed of.

Lost property

All property is the responsibility of the child and guardian attending class, FGS cannot be liable for any lost or damaged belongings. Items found will be held at the office for a period of one week before being disposed of or donated to charity.

Insurance, First Aid and DBS Checks

We have Public Liability Insurance to include accidental injury to any person or property caused in connection with the Business. One member of staff will have attended a First Aid Awareness Course or have a First Aid qualification. Copies of qualifications and DBS checks are available upon request.

Understanding risk

Due to the nature of activities at a gymnastics club we wish to inform you that the possibility of serious injury exists. It is vital that members follow instructions given to them by coaches to decrease the risk of serious injury. By attending class it is deemed that you accept all risks associated with such participation.

Customer Service

It is our intention to provide you with a high level of customer service at all times, however, if you are dissatisfied with the level of service, please contact us.

FGS Terms & Conditions – FOOTBALL

By accepting a place you are agreeing to adhere to these terms.

We expect all members to follow these codes of conduct in full. Failure to follow the codes of conduct may result in being asked to leave classes.

Bookings and Payments

Initial bookings and tasters for classes must be booked using our online booking system. Once the taster session has been completed you have a period of one week to book on to you chosen class and action fee payments. No classes can be attended without booking online and payment of all fees being made. You risk losing your child’s place in a class if you do not make full payment for courses prior to a new term. Late payment fees will run the risk of your child’s place not being secure. Payments will be requested in advance and need to be paid by the end date set.

FGS classes runs all through the year, only closing for 2 weeks for Christmas break.

Cancellations

Signing up for classes is a rolling commitment.

The fees are non-refundable unless there are special circumstances in which case the refund is at our discretion.

If you wish to cancel your course at any time, refunds will not be given.

Cancellation must be given by email to our administration team.

In exceptional circumstances it may be necessary for us to cancel a class. If this happens, you will be notified with as much notice as possible by email and on our social network.

If the cancellation is outside of our control – for example due to an incident at a venue or extreme weather conditions a refund will not be made, an additional session will be set up so no gymnasts miss out.

On the very rare occasion that weather affects our ability to deliver the full hour of any session type, but 30 minutes of the session has already been delivered, the session will be considered complete. If less than 30 minutes is completed, then you will be able to reschedule the session for future use. By booking you also grant permission for us to use images of the player in attendance, on our social media channels and website.

Charges

We appreciate that some children do not always wish to take part on the day or may wish to attend other events but we are unable to refund for any children who do not take part, this is due to the fact that we have reserved the space for your child and the staff and venue have already been arranged. Please note that it is quite normal for children to be shy when they first attend and their confidence will grow in the weeks to come. The coaching team are experienced in dealing with this and will be happy to work with your gymnast to improve their confidence. Once a term has been paid for, you are not entitled to a refund if your child does not wish to attend.

Disruptive and Inappropriate Behaviour

Children and adults in attendance at classes are asked to be civil and courteous to other members and other venue users at all times. Should a child or adult become abusive, violent or disruptive, it is at the discretion of the lead coach to issue a time out in accordance with our discipline guidelines.

Illness

A refund or credit for lessons missed due to illness will only be considered at the manager’s discretion.

Holidays

Holidays taken within course dates will not decrease the price of the course. Full payment for the course must still be made and no refunds will be given for weeks missed due to holidays.

Disabilities

On booking, please give full details of any child with any disabilities. It is the parent/guardian’s responsibility to notify us of such disabilities to ensure safe and effective teaching methods and standards are maintained. Some disabilities will need additional checks from our insurers and we may require you to provide letters from medical professionals on this before classes can be attended.

Medical conditions

Guardians must update the administration office via email with details of new or changing medical conditions.

Food and Drink during Class

No food can be taken into the class, drinks bottles can be placed within the designated area in the hall and must be taken at the end of the session, as any remaining at the end of the day will be disposed of.

Lost property

All property is the responsibility of the child and guardian attending class FGS cannot be liable for any lost or damaged belongings. Items found will be held at the office for a period of one month before being disposed of or donated to charity.

Insurance, First Aid and DBS Checks

We have Public Liability Insurance to include accidental injury to any person or property caused in connection with the Business. One member of staff will have attended a First Aid Awareness Course or have a First Aid qualification. Copies of qualifications and DBS checks are available upon request.

Understanding risk

Due to the nature of activities at a football club we wish to inform you that the possibility of serious injury exists. It is vital that members follow instructions given to them by coaches to decrease the risk of serious injury. By attending class it is deemed that you accept all risks associated with such participation.

Customer Service

It is our intention to provide you with a high level of customer service at all times, however, if you are dissatisfied with the level of service, please contact us.